Privacy Policy

Information We Collect

We may collect both personally identifiable information and non-personally identifiable information from you when you use our platform. This information may include but is not limited to:

• Your name, email address, and contact information provided during account registration.
• Information about your usage of the platform, including Courses taken, progress, quizzes, and assignments completed.
• Device and browser information, IP address, and other technical data collected automatically when you access the platform.
• Feedback, reviews, and comments you submit to us regarding Courses and the platform.

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account on our platform, including providing you with access to Courses and Course materials.
• To communicate with you about your account, Course updates, and platform-related announcements.
• To analyze and improve our platform's performance, features, and user experience.
• To personalize your learning experience and suggest Courses that may be of interest to you.
• To respond to your inquiries, feedback, and support requests.
• To enforce our Terms and Conditions and protect the rights, property, and safety of our platform and its users.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, secure socket layer technology (SSL), and regular security reviews to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

Sharing of Information

We may share your personal information with trusted third-party service providers to help us operate and improve our platform, as well as to process payments and provide customer support. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Third-Party Links and Services

Our platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any information to them.

Children's Privacy

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our records.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page, and the changes will be effective immediately upon posting.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please get in touch:

Grievance Redressal Mechanism

If you have any complaints, concerns, or grievances regarding our platform, services, or handling of your information, you may contact our Grievance Officer:

Email

grievance@kre8ly.com

Phone

+91 95188 56261

Address

Gurugram, Haryana, India

Response Time

Within 48 hoursmaximum 15 days as per IT Rules 2021