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Cancellation and Refund
Our cancellation and refund terms, stated plainly.
At Kre8ly, we value your trust. This policy sets out exactly when cancellations and refunds apply, so you know where you stand before you enrol.
We strive to provide you with the best possible learning experience through our online Courses on the Learning Management System (LMS). Below is our Cancellation and Refund Policy to guide you through the process.
Cancellation Policy
Kre8ly operates under a strict No Refund Policy for all Course enrolments.
Once a Course is purchased, no refunds will be issued, regardless of the circumstances. Please review the Course details and ensure your commitment before making a purchase.
Incomplete Course or Dissatisfaction
If you encounter any technical issues that hinder your learning experience, or if you are dissatisfied with the Course content, please contact our support team at info@kre8ly.com. We will make every effort to resolve the issue and ensure your learning journey is smooth and fulfilling.
Changes to Course Content and Pricing
We continually update and improve our Course offerings to provide the latest and most relevant content. As a result, the Course content, instructors, or pricing may change without prior notice.
This Cancellation and Refund Policy applies only to Courses purchased directly through Kre8ly. For Courses purchased through third-party platforms or affiliates, please refer to their respective policies.
If you have any questions or concerns regarding this policy, reach out to our support team at info@kre8ly.com and we will help you out.
